What are the associated costs and transaction fees for using GetzPAID?

There are no onboarding charges. The only cost incurred is 1% of the per transaction amount.

What are the charges for changing a payment transaction date?

If changes are made five days prior to the triggering date, no bounce charges will be incurred

What will happen if I pre-close a mandate?

When you pre-close a mandate, it comes with cancellation costs. The cost of pre-closing a mandate is Rs. 25 plus GST.

Are there charges for creating an e-mandate?

No, there are no charges for creating an e-mandate on GetzPAID; it is entirely free.

What are the delay charges in GetzPAID?

GetzPAID addresses two delay charges. Firstly, if there is insufficient balance in the payer's account, charges are Rs. 118 (Rs. 100 + 18% GST). Secondly, if the name entered in GetzPAID does not match the bank account name, charges are Rs. 118 (Rs. 100 + 18% GST).

Who bears the charges if a payment is disputed?

The merchant covers the dispute charges, amounting to Rs. 118, but has the ability to recover from the customer. This ensures a fair resolution process without imposing any lasting burden on either party.