Is customer support available?

Yes, GetzPAID has a dedicated customer support team available during 10 am to 6 pm, Monday to Friday, to assist you with any questions or issues. We are committed to providing prompt and efficient support to ensure a smooth experience.

How can I get in touch with GetzPAID customer support?

You can reach our customer support team through the following options: Email: payday@getzpaid.in Phone: +91 91375 79194

What is the typical response time for GetzPAID's support team?

Our aim is to respond to all inquiries within 24 hours, although response times may vary based on the complexity of the issue.

Does GetzPAID have the support of the Government of India?

Yes, GetzPAID is supported by NPCI and the Government of India and aims to address the delayed payment challenges faced by MSMEs, providing valuable assistance to this sector.

Can I receive customer support and technical assistance outside of regular business hours?

Unfortunately, customer support and technical assistance are only available during regular business hours

How can I receive notifications or alerts about system updates or maintenance downtime from GetzPAID?

GetzPAID typically notifies users in advance about scheduled system updates or maintenance through various communication channels.

Is there a customer support team available to assist with any payment issues?

Yes, GetzPAID offers dedicated customer support to assist users with any payment-related issues or inquiries, ensuring a smooth and satisfactory experience for all users.